Key Takeaways
- LinkedIn’s identity verification system is under review due to concerns about its partner, Persona.
- An analysis showed Persona collects various data points, including personal and biometric information during verification.
- Persona’s CEO claimed they only process necessary information and delete sensitive data promptly.
- The controversy led Discord to halt a pilot program involving Persona, with other organizations seeking clarification.
- LinkedIn maintains its identity verification options, noting that not all verified accounts use Persona.
LinkedIn’s identity verification system is under review after concerns were raised about its partner, Persona. The issue centers on how user data is collected and processed during verification. The report was published by Social Media Today on February 24, 2026.
What the Report Found
An independent analysis examined how Persona verifies identity documents. A tester used a passport to complete LinkedIn’s verification process. During this procedure, multiple data points were captured. These included the person’s name, passport details, and facial scan data. The system also accessed contact details, IP address, and location data.
The analysis stated that Persona compared collected information with external databases. These reportedly included government records and credit-related sources. Company documentation listed seventeen subprocessors involved in operations. The report suggested that these entities may have some level of data access.
Persona’s Public Response
Rick Song, CEO of Persona, addressed the claims publicly. He stated that the company only processes information required for identity confirmation. He said biometric data is deleted immediately after verification is complete. Other personal data, according to Song, is removed within thirty days. He also stated that clients can determine which Persona services and subprocessors are used.
Broader Platform Impact
The situation prompted responses from other companies working with Persona. Discord ended a pilot program that used Persona for ID checks. Additional organizations reportedly sought clarification about data handling practices.
LinkedIn continues to provide identity verification options to users. The company has indicated that not all verified accounts were processed through Persona.
